Refund Policy

Thank you for choosing nptser.com
We provide subscription-based access to digital tools and upcoming AI features. This Refund Policy explains our rules regarding payments, cancellations, and refunds.

1. Digital Products & Services Are Non-Refundable

All our offerings are digital and instantly accessible upon payment. Therefore, we maintain a strict no-refund policy once a transaction is successfully completed and the service is activated.

This applies to:

• Subscription plans
• Premium digital tools
• Optional referral program rewards
• Optional task-based bonus rewards
• AI tools (when available)
• Any other digital features or content on the platform

Once a subscription or service is activated, it cannot be reversed or refunded.

2. Exceptions: Duplicate or Erroneous Charges

We will issue a full refund in the following verified cases:

• Duplicate payment for the same transaction
• Technical error causing unauthorized multiple charges

Valid refunds are processed within 5–7 business days.

3. Failed Transaction but Amount Deducted

If payment was deducted but the service was not activated:

• The amount is usually automatically refunded by your bank or payment gateway within 5–10 business days.
• If not received after 10 days, contact us with transaction details and we will assist in escalation.

4. Subscription Cancellation

You may cancel your subscription at any time via your account dashboard:

• Cancellation prevents future renewals.
• No refund is provided for the current billing period.
• Access continues until the end of the paid period.

5. No Refunds for Violations

No refund will be provided if an account is suspended or terminated due to:

• Violation of our Terms & Conditions
• Account sharing or unauthorized access
• Abuse of optional reward programs
• Any fraudulent activity

6. Payment Gateway Policies

Payments on nptser.com are securely processed by trusted third-party gateways (such as Razorpay and others). Their respective terms and conditions also apply to your transactions.

7. Contact for Billing & Refund Support